Accessibility statement
ZRL-DRIVE is committed to making its website accessible in accordance with Directive (EU) 2016/2102 on the accessibility of websites and mobile applications of public sector bodies, the European Accessibility Act (EAA - Directive 2019/882), and the Web Content Accessibility Guidelines (WCAG) 2.1 level AA.
1. Compliance status
Status: Partially compliant
The website zrl-drive.be is partially compliant with WCAG 2.1 level AA, due to the non-compliances and exemptions listed below.
This statement was established on 28/09/2026. It is based on a self-assessment carried out by our development team.
2. Test results
Accessible content
- Semantic HTML structure with correct heading hierarchy (h1-h6)
- Working keyboard navigation across the entire website
- Navigation links with descriptive text
- Forms with labels associated with their fields
- Sufficient colour contrast for the main text
- Responsive website, usable on mobile
- Alternative text for informative images
- Lang attribute defined on the HTML tag
- Skip links ("Skip to content") available
Known non-compliances
- Some interactive components may not be fully keyboard-navigable
- Embedded Google Maps may present accessibility issues
- Some animations do not respect the "reduced motion" preference
Planned improvements
- Full audit by a certified body (planned Q2 2026)
- Improved compatibility with screen readers
- Support for high-contrast mode
3. Technologies used
The accessibility of this website relies on the following technologies:
- Semantic HTML5
- CSS3 with Tailwind CSS
- JavaScript / TypeScript with React
- WAI-ARIA for interactive components
The website is optimised to work with:
- Modern browsers (Chrome, Firefox, Safari, Edge)
- Screen readers (NVDA, JAWS, VoiceOver)
- Keyboard navigation
- Various assistive technologies
4. Accessibility features
Keyboard navigation
All interactive elements are reachable via Tab and the arrow keys. Escape closes modal windows.
Contrasts
Colour contrasts respect the WCAG AA ratios (4.5:1 for normal text, 3:1 for large text).
Screen readers
The website uses ARIA roles and labels for better compatibility with assistive technologies.
Responsive
The website adapts to all screen sizes and supports zooming up to 200% without loss of information.
5. Non-accessible content
Non-compliance
Some content is not yet accessible for the following reasons:
- Third-party components (Google Maps, external widgets) that are not fully compliant
- Some downloadable PDFs may not be structured for accessibility
Exemptions
The following content is exempt from the accessibility obligation:
- Archives published before 23 September 2018 and not updated since
- Third-party content neither funded nor developed by ZRL-DRIVE
Disproportionate burden
Some features are being improved but temporarily represent a disproportionate burden. A compliance schedule has been established.
6. Feedback and contact
If you encounter an accessibility problem on our website, please contact us so that we can help you and improve the accessibility of the website.
To report an accessibility problem:
- Email: accessibilite@zrl-drive.be
- Phone: +32 487 01 23 24
- Post: ZRL-DRIVE - Accessibility, Da Vincilaan 2, 1930 Zaventem
We are committed to responding within 10 working days and to proposing a suitable solution.
7. Enforcement procedure
If you notice an accessibility issue preventing you from accessing content or a feature of the website, and you do not receive a satisfactory response to your report, you can contact:
- Unia - Interfederal Centre for Equal Opportunities (Belgium):
www.unia.be
Tel: 0800 12 800 (free) - Belgian Federal Ombudsman:
www.federalombudsman.be
8. Legal framework
This accessibility statement is established in accordance with the following texts:
- Directive (EU) 2016/2102 of 26 October 2016 on the accessibility of websites and mobile applications
- European Accessibility Act (EAA) - Directive 2019/882 of 17 April 2019 on accessibility requirements for products and services
- Belgian law of 19 July 2018 transposing Directive 2016/2102
- European standard EN 301 549 - Accessibility requirements for ICT products and services
- WCAG 2.1 - Web Content Accessibility Guidelines level AA
Related legal documents
Last updated: 28/09/2026
